Job Description – IT Assistant

Are YOU ready to join the UK’s leading Marine Engineering Company?

Overview

Main activities will be to help support the current IT systems for users whilst ensuring reliability. Will also be required to support the IT Team Leader upgrade and develop the current hardware and software.

• Problem solve and resolve user day to day issues.
• To begin and support user training.
• Maintain clear documentation of IT systems.
• Support the development and implementation of new systems.
• Help develop back up and security systems.
• Assist with management of company website.
• Organise and set-up company Blackberrys and mobile phones.
• Working with IT Team Leader to react to concerns and prevent downtime.
• Cover for the IT Team Leader for holidays and as and when required.
• Effectively communicate and develop strong working relationships at all levels, escalating issues as appropriate.
• Respond positively to any reasonable request from a user.
• Continuously develop through learning’s and training.
• Work in an organised way.
• All work must be carried out within our health & safety procedures.
• All activities to comply with Contract of Employment, unless agreed in writing.
  

• Interest and background in IT.
• Extensive knowledge of Microsoft Products including Windows and Office.
• Basic understanding of virtualisation.
• Knowledge of Sage an advantage.
• IT Problem solving skills.
• Proven experience with hardware.
• Experience of configuration and set-ups of new computer systems.
• Awareness and experience of internet security.
• Ability to effectively prioritise and execute tasks in a high pressure environment.
• Willingness to learn and work as part of a team.
• Must be flexible to take on additional tasks to assist company.

If you feel you have the drive to be part of our growing and successful team call the number below.  Or email your CV directly to... hr@bartechmarine.com

01206 384677